Savour crisp winter weather,
warming onsens and delicious cuisine in the Heart of Hokkaido.

For customers who made reservations before January 5,
please click the link below to confirm or cancel your reservation.
https://asp.hotel-story.ne.jp/ver3d/ASPY0300.asp?cod1=64431&cod2=
We apologize for the inconvenience and appreciate your understanding and cooperation.

The garden will be closed to the public in 2025 at the end of December 7.
During the winter months, we will be preparing to winterize the garden so that the trees will not be damaged by the weight of the snow and we will be able to enjoy the beauty of the garden again next spring.
We will inform you when the garden will be open again.

The Open-air jacuzzi will be closed for the winter season starting Tuesday, November 18, 2025.
Reopening is scheduled for Tuesday, April 14, 2026.
The swimming pool will remain open as usual.
We apologize for your understanding.

We will be carrying out room renovation work on the West Building.
Work period: September 29th, 2025 – January 16th, 2026
Work hour: 9am – 5pm
Work area: 5th & 6th floor
There may be noise during the work from 10am to 3pm, but we will make every effort to minimize the impact on guests.
Thank you for your understanding and patience.

All buildings in Takimotokan will be closed 6 – 13 April 2026 (Monday to Monday) for our annual checks and maintenance.
We will also be closed to Day Visitors on 6 – 14 April.
Due to power outage work in the entire building on the 7th, we will not be able to respond to phone calls, faxes, or e-mails.
We apologize for any inconvenience and appreciate your understanding.

Starting from February 20, 2025, the admission fee for dogs will be changed to 5,500 yen (tax included) per dog. Along with this, we’re introducing new doggy amenities, so please take a moment to check the details here.
If you made your reservation before January 19, 2025, the admission fee will remain 3,300 yen (tax included) per dog. Doggy amenities are not included, but they can be added for an additional 2,200 yen (tax included). Please let us know if you’d like to include them during your stay.
Thank you for your understanding.