{"id":2304,"date":"2018-09-10T01:54:25","date_gmt":"2018-09-10T01:54:25","guid":{"rendered":"https:\/\/beta.takimotokan.co.jp\/faq\/"},"modified":"2026-02-01T11:27:38","modified_gmt":"2026-02-01T02:27:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/takimotokan.co.jp\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[vc_row el_id=&#8221;faq-heading&#8221;][vc_column][vc_column_text el_class=&#8221;page-title&#8221;]<\/p>\n<h5 class=\"txt_center\" style=\"text-align: center;\">Frequently Asked Questions<\/h5>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; el_id=&#8221;meal-room&#8221; css=&#8221;.vc_custom_1538775428430{margin-top: 100px !important;padding-right: 50px !important;padding-left: 50px !important;background-color: #f5f4ef !important;}&#8221; el_class=&#8221;faq-tabs&#8221;][vc_column]\r\n\t\t<!--New Tabs-->\r\n\t\t<div class=\"newtabs clearfix horizontal faq meal-tabs minimal_style\">\r\n\t\t\t<ul class=\"resp-tabs-list\">\r\n\t\t\t<\/ul>\r\n\t\t\t<div class=\"resp-tabs-container\">\r\n\t\t<div class=\"single_tab_div\" rel-title=\"FAQs accommodation\" rel-icon=\"\">[vc_column_text css=&#8221;.vc_custom_1716531604024{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221;]<\/p>\n<ul class=\"sub-menu1\">\n<li style=\"list-style-type: none;\">\n<ul class=\"sub-menu1\">\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab1\" rel=\"smooth_scroll\">FAQs reservations<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab1\" rel=\"smooth_scroll\">FAQs check-in and check-out<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab1\" rel=\"smooth_scroll\">FAQs luggage<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4\" rel=\"smooth_scroll\">FAQs pickup and drop-off<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_row_inner el_id=&#8221;sub1-tab1&#8243; css=&#8221;.vc_custom_1536550297813{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1536551611400{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text el_class=&#8221;center-text&#8221; css=&#8221;.vc_custom_1544430782583{margin-bottom: 50px !important;}&#8221;]<\/p>\n<h6>FAQs accommodation<\/h6>\n<h5 id=\"tab1\">FAQs reservations<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">I want to make an accommodation reservation online. Can I choose a different plan for each day?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>You cannot choose more than one plan for a multiple day stay in an Internet reservation.<br \/>\nReserve each day separately and explain that they are part of a multi-day stay in the \u201cInquiries\u201d section.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">I made a reservation, but I didn't receive a confirmation e-mail.<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>A confirmation e-mail is usually sent right after you have completed your reservation. If you do not receive a confirmation e-mail, it may be the result of a communication error or a mistake in the e-mail address you entered. Contact us by telephone for a solution. Toll-free reservation number 0120-940-489 (available 9:00 &#8211; 18:00)<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">How much is the cancellation fee?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>For fewer than 5 rooms: 20% if cancellation is made at least 7 days prior to your scheduled stay, 50% if 3 days prior, 80% if 1 day prior, 100% on the day or if you cancel without prior contact. For details, refer to the <a href=\"https:\/\/takimotokan.co.jp\/en\/clause\/\" target=\"_blank\" rel=\"noopener\">accommodation agreement<\/a>. To cancel a reservation made through a travel agency, contact the agency.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs accommodation<\/h6>\n<h5 id=\"tab2\">FAQs check-in and check-out<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">When is check-in and check-out?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Check-in starts from 14:00. Check-out is at 10:00.<br \/>\nFor guests who stays at Premium class, check-out is at 11:00.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs accommodation<\/h6>\n<h5 id=\"tab3\">FAQs luggage<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I leave my luggage at the front desk?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>We will hold your luggage. Please ask at the front desk.<br \/>\nYou can leave luggage with us before check-in or after check-out while you go sightseeing.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a luggage delivery service?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Luggage delivery services are provided by the Yunomachi store. Please inquire directly at the store.<br \/>\nOpening hours:<br \/>\nWeekdays: 8:00 &#8211; 11:00 \/ 14:00 &#8211; 22:00<br \/>\nSaturdays, Sundays and holidays: 8:00 &#8211; 22:00<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs accommodation<\/h6>\n<h5 id=\"tab4\">FAQs pickup and drop-off<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a shuttle bus service available?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Non-stop shuttle bus is out of service. Please take public transport services.<br \/>\nCheck <a href=\"https:\/\/takimotokan.co.jp\/en\/access\/\" target=\"_blank\" rel=\"noopener\">travel information<\/a> for details.<br \/>\nThank you for your understanding.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div><div class=\"single_tab_div\" rel-title=\"FAQs facilities\" rel-icon=\"\">[vc_column_text css=&#8221;.vc_custom_1725352068708{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221;]<\/p>\n<ul class=\"sub-menu2\">\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_1\" rel=\"smooth_scroll\">FAQs The Grand Bath<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_2\" rel=\"smooth_scroll\">FAQs the pool<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_3\" rel=\"smooth_scroll\">FAQs the beauty salon and massage<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_4\" rel=\"smooth_scroll\">FAQs the fitness room<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_5\" rel=\"smooth_scroll\">FAQs internet access<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_6\" rel=\"smooth_scroll\">FAQs recreation equipment<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_7\" rel=\"smooth_scroll\">FAQs banquet\/meeting supplies<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_8\" rel=\"smooth_scroll\">FAQs refrigerator beverages and vending machines<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_9\" rel=\"smooth_scroll\">FAQs parking<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab2_10\" rel=\"smooth_scroll\">FAQs guest rooms<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1536550297813{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1536551611400{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text el_class=&#8221;center-text&#8221; css=&#8221;.vc_custom_1544430853787{margin-bottom: 50px !important;}&#8221;]<\/p>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_1\">FAQs The Grand Bath<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">How late is The Grand Bath open?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Indoor baths in The Grand Bath is available from 4:00-25:00 (1:00am).<br \/>\nThe open-air bath and saunas will remain available from 4:00-24:00.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I use The Grand Bath check-in and after check-out?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Guests of Takimotokan can use The Grand Bath and pool for free both before check-in and after check-out.<br \/>\nHowever, guest rooms can only be used until check-out time.<br \/>\nAny large luggage can be left at the front desk.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a place to store valuables in The Grand Bath?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are small lockers available for free in The Grand Bath changing rooms.<br \/>\nPlease keep room keys, watches, glasses, accessories, and other valuables in these lockers.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">What amenities are available in The Grand Bath?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are many amenities available in The Grand Bath.<br \/>\nIn the bath washing area:<br \/>\nShampoo \/ conditioner \/ body soap \/ face soap \/ cleansing \/ peeling gel (women\u2019s bath only)<br \/>\nIn the changing room:<br \/>\nHair dryers \/ cotton swab \/ lotion \/ toothbrush \/ hairbrush \/ razor<br \/>\nemulsion (women\u2019s bath only) \/ hair tonic (men&#8217;s bath only)<\/dd>\n<dd>Hand sanitizer is available at the changing room.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I enter the hot springs with an infant?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>The decision to take an infant into the hot springs is left to the parent or guardian. However, we ask that you note the following.<br \/>\n1 Typically, infants 7 months and older who can sit up unassisted can enter with no problems.<br \/>\n2 You should ask your doctor if there are any possible health concerns.<br \/>\n3 It is recommended that you choose a relatively mild bath.<br \/>\n*The Salt Spring and Alkaline Spring baths are very mild. Avoid baths marked as \u201chot\u201d. (No mention of alkaline in spring\/baths description)<br \/>\n*The water in all baths is from the same hot springs. After bathing, rinse off in the post-bath shower.<br \/>\n4 Avoid long baths.<br \/>\n5 Properly hydrate after bathing.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I enter the hot springs while pregnant?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>In \u201cThe Guidelines for Analysis of Kosen (Fluid-Type Hot Springs),\u201d revised in July 2014, bathing in hot springs during pregnancy (especially early and late pregnancy) has been removed from the list of contraindications.<br \/>\nIf your doctor examines you and finds no issues, feel free to enjoy the hot springs as long as you avoid long tiring baths and falling in the bath room.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a family bath or a private bath?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There is no family bath or private bath. People of any gender can enter the pool, the attached jacuzzi, and the adjoining open air jacuzzi together while wearing swimsuits.<br \/>\n(To prevent accidents, the open-air jacuzzi is closed in the winter from early November until the snow thaws in April.)<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I drink alcohol in the open-air bath?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>You can purchase draft beer, sake, soft drinks, and other beverages in the open-air bath.<br \/>\nBar opening hours: 14:00 &#8211; 20:20 (We ask that guests do not bring their own beverages from outside.)<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there barrier-free baths?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Unfortunately, The Grand Bath is not a barrier-free design. However, wheelchairs for use in the bathroom and bath chairs with backrests are available. Please request them from the changing room staff.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>In barrier-free guest rooms, the bath is designed for easy entry compared with other guest rooms.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is the public bath a mixed bath?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>It is not a mixed bath.Use bathhouses based on your physical characteristics.The open-air jacuzzi adjacent to the pool and pool facilities that can be used by wearing swimsuits can be enjoyed by both men and women.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I wear a modesty suit in the Grand Bath?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>In The Grand Bath, you can bathe while wearing the designated disposable modesty suits.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_2\">FAQs the pool<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a pool?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There is a heated pool. Guests and day visitors can use it free of charge. Opening hours: 8:00 &#8211; 22:00<br \/>\nIn addition to the 25 meters long, 1 meter deep pool, there is also a 50 cm deep children&#8217;s pool and water slide.<br \/>\n*Only enter the pool after changing into a swimsuit in the changing room.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are swimsuits and swimming rings available for rental?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Swimsuits and swimming rings can be rented for a fee at the front desk on the Grand Bath floor.<br \/>\nSwimsuit rental prices<br \/>\n\u30fbWomen: Sizes 9 &#8211; 17 (U.S.: small to X-large) 990 yen (tax inclusive) \u30fbGirls: 550 yen (tax inclusive)<br \/>\n\u30fbMen: Sizes M &#8211; 4L (U.S.: small to X-large) 770 yen (tax inclusive) \u30fbBoys: 550 yen (tax inclusive)<br \/>\nSwimming ring rental prices<br \/>\n550 yen (tax inclusive)<br \/>\n*Swimming rings are available in sizes with children in mind.<br \/>\n*An air pump is available at the counter.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a swimsuit dryer?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>In the men\u2019s bath, there is a swimsuit dryer in front of the Grand Bath entrance. In the women\u2019s bath, there is one located in the changing room.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_3\">FAQs the beauty salon and massage<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there an aesthetic salon?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A<\/dt>\n<dd>Yes. Our aesthetic salon is called<a href=\"https:\/\/takimotokan.co.jp\/en\/facility\/esthetic_room\" target=\"_blank\" rel=\"noopener\"> \u201cle Celebisu\u201d<\/a>.<br \/>\nMake a reservation on the day starting at 15:00 at the \u201cle Celebisu\u201d front counter, or by calling extension \u201c1142\u201d.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_4\">FAQs the fitness room<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a fitness room?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A<\/dt>\n<dd>Yes. Located on the 1st floor of West Building.<br \/>\nOpening hours is 4:00~25:00. Fitness room is available only for staying guests. Please follow <a href=\"https:\/\/takimotokan.co.jp\/wp-content\/uploads\/2024\/08\/\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u30b8\u30e0\u30eb\u30fc\u30ebA3.pdf\" target=\"_blank\" rel=\"noopener\">instruction<\/a> for safe and comfortable use.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_5\">FAQs Internet access<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I connect to the Internet?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A<\/dt>\n<dd>We provide Wi-Fi (public wireless LAN) in all guest rooms, and in the Main Building Lobby and Ideyu Banquet Hall on 4F.<br \/>\nNote: We take no responsibility for any issues that may arise from using the Wi-Fi.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_6\">FAQs recreation equipment<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Do you offer rentals for mahjong sets or other games?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A<\/dt>\n<dd>Mahjong and Bingo sets are available. Please ask guest room staff if you require a set.<span class=\"Apple-converted-space\">\u00a0<\/span><br \/>\nPrice \u30fbLow table Mahjong: 3,080 yen (tax inclusive)<br \/>\n* Not automatic.<br \/>\n\u30fbBingo (manual) 1,650 yen (tax inclusive)<br \/>\n\u30fbBingo (automatic) 3,850 yen (tax inclusive)<br \/>\n* Bingo comes with bingo cards.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_7\">FAQs banquet\/meeting supplies<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I hang a banner with my company\u2019s name over the stage during a banquet?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Please tell us the name of your company, and we will prepare a banner between 4 and 5 meters long, depending on the size of the banquet hall, for 3,300 yen (tax inclusive).<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">What equipment can you provide for meetings.<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Projector rental \u00a5 22,000 \u00a0(tax inclusive)<br \/>\nScreen rental (free)<br \/>\nTV or DVD installation 5,500 yen (tax inclusive)<br \/>\nAs the equipment is available in limited quantities, please contact us as soon as possible.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_8\">FAQs refrigerator beverages and vending machines<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a refrigerator in my room?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There is a refrigerator in each room.<br \/>\nMinibar in Premium room is free of charge.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there vending machines available?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>You can purchase soft drinks and alcohol from the vending machines in the arcade in the Main Building 1F.<br \/>\nYou can also purchase soft drinks from the vending machines in the Main Building B1, South Building B1F, and Day visitors entrance.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_9\">FAQs parking<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there car parking?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Free parking is available. (Reservations are not required.)<br \/>\nUpon arrival, please drive to the main entrance.<br \/>\nDepending on your vehicle size, we will direct you to either the parking tower or the outdoor parking lot.<br \/>\nPlease note that you will be responsible for moving your vehicle.<br \/>\nIf the parking lot is full, we may direct you to the Jigokudani Public Parking Lot or nearby outdoor parking lots at our expense.<br \/>\nFor details regarding parking, please see \u201c<a href=\"\/en\/access\/#car\" target=\"_blank\" rel=\"noopener\">Access<\/a>\u201d.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is disabled parking available?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Yes. There are parking spaces reserved near the front entrance. We ask you tell us the car number and model of your vehicle when you make your reservation.<br \/>\nIf the disabled parking is full, we will show you to the most convenient space available.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I use the parking lot before check-in and after check-out?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Yes<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Do you have an EV charging station?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>For guests staying at Takimotokan, we offer an EV charging station with free parking.<br \/>\n(For non-staying guests, a parking fee of \u00a51,500 including tax will be charged.)<br \/>\nBefore using the charger, please check availability via the EV Charge Enechange app and inform Front staff at the main entrance upon arrival.<br \/>\nPlease note that charging fees must be paid by the customer directly.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs facilities<\/h6>\n<h5 id=\"tab2_10\">FAQs guest rooms<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there guest rooms available with outdoor baths?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are no guest rooms available with outdooe baths, but there is <a href=\"https:\/\/takimotokan.co.jp\/en\/roomtype\/premium\/onsencorner\/west\/\" target=\"_blank\" rel=\"noopener\">Premium Corner Twin with Open-Air Hot Spring Bath<\/a> and <a href=\"https:\/\/takimotokan.co.jp\/en\/roomtype\/premium\/onsen\/west\/\" target=\"_blank\" rel=\"noopener\">Premium Twin with Open-Air Hot Spring Bath<\/a> rooms at West Building.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there non-smoking rooms?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>All rooms are non-smoking room.<\/dd>\n<dd>Please use smoking room at Reception, Group Lounge, 3rd floor in Main Building, 1st floor in West Building and 1st floor in Kasui Banquet Building.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there cleansing units on the guest room toilets?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Every guest room toilet has an attached cleansing unit.<br \/>\n* Some of the toilets in the public area restrooms also have cleansing units.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is hot spring water used in the guest room bathtubs?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are <a href=\"https:\/\/takimotokan.co.jp\/en\/roomtype\/premium\/onsencorner\/west\/\" target=\"_blank\" rel=\"noopener\">Premium Corner Twin with Open-Air Hot Spring Bath<\/a> and <a href=\"https:\/\/takimotokan.co.jp\/en\/roomtype\/premium\/onsen\/west\/\" target=\"_blank\" rel=\"noopener\">Premium Twin with Open-Air Hot Spring Bath<\/a> rooms at West Building. All guest rooms use heated water.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">What amenities and appliances are available in the guest rooms?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are many amenities available. Please check amenities with your <a href=\"https:\/\/takimotokan.co.jp\/en\/room\/\" target=\"_blank\" rel=\"noopener\">room type<\/a>.<br \/>\nAvailable at all rooms<br \/>\nYukata (light kimono), jinbaori (yukata overcoat), setta (leather-soled sandals), slippers, tea, hair dryer, deodorizing spray<\/dd>\n<dd>For Premium rooms, please <a href=\"https:\/\/takimotokan.co.jp\/en\/news\/new-room-amenities-available-now\/\" target=\"_blank\" rel=\"noopener\">check here<\/a>.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">What are appliances available in the guest rooms?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Heating\/cooling units, flat-screen TV, safe, refrigerator, humidifier\/air purifier, toilet with cleansing unit.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Do you have BS\/CS channel on TV?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Unfortunately, our facility cannot broadcast BS\/CS channels. Apologies to inconvenience.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div><div class=\"single_tab_div\" rel-title=\"FAQs meals\" rel-icon=\"\">[vc_column_text css=&#8221;.vc_custom_1544430942897{margin-top: 50px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<ul class=\"sub-menu2\">\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab3_1\" rel=\"smooth_scroll\">FAQs breakfast<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab3_2\" rel=\"smooth_scroll\">FAQs dinner<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1536550297813{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1536551611400{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text el_class=&#8221;center-text&#8221; css=&#8221;.vc_custom_1544431059211{margin-bottom: 50px !important;}&#8221;]<\/p>\n<h6>FAQs meals<\/h6>\n<h5 id=\"tab3_1\">FAQs breakfast<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">What time is breakfast?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Breakfast is served from 7:00 to 9:00. (Times are subject to change depending on the season.)<br \/>\nType of breakfast is differ from package. Please confirm with your booking details.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs meals<\/h6>\n<h5 id=\"tab3_2\">FAQs dinner<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a set dinner time?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>&#8211; Yunosato restaurant\/In-room dining<br \/>\nYou can order dinner to be served between 18:00 and 19:30.<br \/>\nWe may not be able to serve guests who start dinner after 19:30. If you plan on coming to the hotel after 19:30, ask about dinner at the time of your reservation.<br \/>\n&#8211; Restaurant buffet<br \/>\nDinner is usually served from 18:00 to 20:00, but times may change depending on the number of seats available.<br \/>\nWe can prepare a seat and meal time for you in keeping with your planned arrival time. Feel free to make a request.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are the seats of the buffet fixed?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Seats must be reserved for dinner. We will prepare a seat and meal time for you in keeping with your planned arrival time.<br \/>\nFor guests staying in multiple rooms, we can provide group seating. Group seating can be provided even for guests who made separate reservations. Please notify us beforehand.<br \/>\nSeating at breakfast is unreserved.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Will the same dinner be served every day if I stay multiple nights?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>We change the menu of the Japanese kaiseki meal every day for guests staying multiple nights, no matter which plan you choose.<br \/>\nThe buffet menu does not change every day, but starting from the second night of your stay, you can select a delicious extra dish with your meal.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is in-room dining available in Accessible Suite rooms?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A<\/dt>\n<dd>In-room dining is not available in any room, including Accessible Suite rooms, in the West Building.<span class=\"Apple-converted-space\">\u00a0<\/span><br \/>\nDepending on the number in your party, you can dine in a small banquet hall. Please feel free to make a request when making your reservation. Toll-free reservation number 0120-940-489 (available 9:00 &#8211; 18:00)<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I change my meal if I have allergies or if I am vegetarian?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>For guests with allergies, we change the menus of the Japanese kaiseki and children&#8217;s meals. Please notify us beforehand.<br \/>\nFor changes for religious or preferential reasons, the extent to which we can accommodate requests varies, so please ask about your meal requirements in advance.<br \/>\nFor buffet dining, seven specific ingredients (egg, wheat, dairy, shrimp, crab, buckwheat, peanut) are indicated by icons on the menu cards of the foods that contain them.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is it possible to arrange meals on the day of the event?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>[If you wish to dine at Buffet Dining \u201cGenshirin\/Yukiguni\u201d and Dining Room \u201cYunosato\u201d.]<br \/>\nFor buffet dining, the service is available until 7:00 p.m.<br \/>\nFor the dining room, the service is available until 4:00 p.m.<br \/>\n[In case of room meal request]<br \/>\nWe do not accept same-day arrangements. Please contact us at least one day in advance.Prices vary depending on the cuisine requested.<br \/>\nPlease be sure to inquire in advance as we may not be able to meet your request.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div><div class=\"single_tab_div\" rel-title=\"FAQs services\" rel-icon=\"\">[vc_column_text css=&#8221;.vc_custom_1544430994937{margin-top: 50px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<ul class=\"sub-menu2\">\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_1\" rel=\"smooth_scroll\">FAQs valuables<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_2\" rel=\"smooth_scroll\">FAQs payment<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_3\" rel=\"smooth_scroll\">FAQs day visits to The Grand Bath<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_4\" rel=\"smooth_scroll\">FAQs yukata<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_5\" rel=\"smooth_scroll\">FAQs accompanying pets<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_6\" rel=\"smooth_scroll\">FAQs the surrounding area<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_7\" rel=\"smooth_scroll\">FAQs wheelchairs<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_8\" rel=\"smooth_scroll\">FAQs gift vouchers<\/a><\/li>\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab4_9\" rel=\"smooth_scroll\">Other FAQs <\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1536550297813{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1536551611400{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text el_class=&#8221;center-text&#8221; css=&#8221;.vc_custom_1725774381477{margin-bottom: 50px !important;}&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_2\">FAQs valuables<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I use the safe in my room?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Every guest room is equipped with a free safe. There are also small lockers available for free in The Grand Bath changing rooms.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there also a place to store valuables in The Grand Bath?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are small lockers available for free in The Grand Bath changing rooms.<br \/>\nPlease keep room keys, watches, glasses, accessories, and other valuables in these lockers.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_2\">FAQs payment<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">When do I pay?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>You must pay before or at the time you check-out. Some Internet reservations require advance payment by credit card.<br \/>\nIf you wish to make advance payment for a guest, we require that you pay in person before their stay or by bank transfer.<br \/>\nBank account information: Ordinary savings account # 102702, Muroran Chuo Branch, Hokuyo Bank, DAI-ICHI TAKIMOTOKAN<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">What time do I pay?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Please pay between 7:00 and 10:00 a.m. The front desk will be very crowded around 10:00. If you pay early, you can take it easy until check-out.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">How can I make payment?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>You can use the following cards at Front desk and Souvenir shop Yunomachi.<\/dd>\n<dd>VISA, MasterCard, AMEX, Diners Club, JCB, UnionPay, WeChatpay, Alipay, PayPay, d-pay, auPAY, JKOPAY, Rakuten Pay, AEON Pay, J-Debit, QUICPay, Rakuten edy, iD, nanaco, waon, Transportation IC card.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I use recreational vouchers?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>You can use vouchers issued by the following recreational facilities that have contracts with us. Please hand them in during check-in at the front desk.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Please inquire about vouchers not listed below and information on recreational contracts by phone. (Reservation Center 0120-940-489. Hours: 9:00 &#8211; 18:00)<br \/>\n\u2022 Hokkaido Public School Teachers\u2019 Mutual Aid Society<br \/>\n\u2022 Hokkaido Mutual Aid Association of Municipal Personnel<br \/>\n\u2022 Hokkaido Harbor Welfare Society<br \/>\n\u2022 Hokkaido City Personnel Mutual Aid Association<br \/>\n\u2022 Japan Construction Trade Union Confederation National Health Insurance Society<br \/>\n\u2022 Kowa Damage Insurance Association<br \/>\n\u2022 Sowel Club (Social Welfare Corporation Welfare Center)<br \/>\n(As of Apr 2025)<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I use gift vouchers?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>You can use Dai-chi Takimotokan gift vouchers, JTB Nice Gift cards, JCB gift cards, UFJ NICOS cards, VISA gift cards, UC gift cards and Nissenren gift cards.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>A JTB Nice Trip can only be used when making reservations or payment through the JTB window.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_3\">FAQs day visits to The Grand Bath<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there days when The Grand Bath is closed?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>The Grand Bath has no regular closed days.<br \/>\nWhen the hotel or The Grand Bath are closed for inspection or another reason, it will be announced in advance on our website.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">What are The Grand Bath prices and hours?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Opening hours: 9:00 &#8211; 21:00 (last entry 18:00)<br \/>\n*The day visitor entrance is locked at 24:00.<br \/>\nThere is no pickup or drop-off service available for day visitors.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is a reservation required for a day visit to The Grand Bath?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>No reservation is required.<br \/>\nHowever, please note that your visit may coincide with the days some restaurants are closed. (Not all restaurants will be closed on the same day.)<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a lounge available for day visitors?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Day visitors can bring food and beverages with them. Feel free to eat in <a href=\"https:\/\/takimotokan.co.jp\/en\/day_spa\" target=\"_blank\" rel=\"noopener\">private room for day visitors<\/a> or Okanabo common room.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a place to eat lunch in the hotel?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>The soba restaurant <a href=\"\/en\/facility\/#bars\" target=\"_blank\" rel=\"noopener\">Ideyu Japanese cuisine<\/a> is located on Main Building B1.<\/p>\n<p>Beverages and seasonal parfait are available at <a href=\"\/en\/facility\/#bars\" target=\"_blank\" rel=\"noopener\">KANNONYAMA FRUIT PARLOR<\/a>\u00a0in front of lobby.<\/p>\n<p>Sandwiches and coffees are available at <a href=\"https:\/\/www.adexinn.com\/adexcafe?lang=ja\" target=\"_blank\" rel=\"noopener\">adex BAKERY&amp;CAFE<\/a>\u00a0in front of Takimotokan.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can day visitors bring food and beverages with them?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Day visitors can bring food and beverages with them. Feel free to eat in <a href=\"https:\/\/takimotokan.co.jp\/en\/day_spa\" target=\"_blank\" rel=\"noopener\">private room for day visitors<\/a> or Okanabo common room.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_4\">FAQs yukata<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are large yukata available?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Extra-large yukata and Setta (sandals) are available. They will be prepared in a basket as needed for guests at check-in.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are children's yukata available ?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Yukatas are available in child sizes S\/M\/L.<br \/>\nThey will be prepared around the front desk.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_5\">FAQs pets<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Do you have any dog-friendly guest rooms?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>We have 6 rooms in South building and 4 rooms in East Building available for stays with small- to medium-sized dogs (up to 15 kg). Please indicate when making your reservation that you want to stay in a room with your dog. (Dogs cannot stay in other guest rooms.)<br \/>\nAt minimum your dog must have had a rabies vaccination and a 5-mix vaccination within the past year, and must be taken through the hotel in a pet carry case.<\/dd>\n<dd>Please do not let your dog outside the room unaccompanied.<\/dd>\n<dd>Only dogs are accepted. No other kinds of pets are allowed.<br \/>\nIf the dog-friendly rooms are full, we will give you information about a nearby pet hotel for dogs (about 15 minutes away).<br \/>\nPlease feel free to ask for more information.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I eat in the room with my dog?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>At &#8220;Dog-Friendly Premium Suite East Building&#8221;, &#8220;Dog-Friendly Deluxe Suite South Building&#8221;, &#8220;Dog-Friendly Superior South Building&#8221;, we will serve bento box style dinner for family and dog guest. <a href=\"https:\/\/www.489pro-x.com\/en\/takimotokan\/dai-ichi-takimotokan\/search\/?path=wan-bento\" target=\"_blank\" rel=\"noopener noreferrer\">Please check for the detail.<\/a><br \/>\nWe don\u2019t provide in-room dining in &#8220;Dog-Friendly Superior Twin East Building&#8221;. Please dine in Yunosato or Buffet restaurants while your dog stays in the room.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is it possible to accommodate pets other than dogs?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Admission of pets other than dogs is strictly prohibited.<br \/>\nWe are happy to introduce you to a pet hotel about 15 minutes from Dai-ichi Takimotokan by car.<br \/>\nPlease feel free to inquire for details.<br \/>\nToll-free reservation number 0120-940-489 (available 9:00 &#8211; 18:00).<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_6\">FAQs the surrounding area<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there places to go sightseeing nearby?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>For information on sightseeing in the area, see <a href=\"https:\/\/takimotokan.co.jp\/en\/activities\/\" target=\"_blank\" rel=\"noopener\">Activities<\/a>\u00a0or the <a href=\"http:\/\/noboribetsu-spa.jp\/\" target=\"_blank\" rel=\"noopener noreferrer\">Noboribetsu International Tourism and Convention Association<\/a> website.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">When is the best time to see the cherry blossoms? <\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>The best time to see cherry blossoms is mid-May, the best time to see the fall colours is between mid-October and early November, and snow falls from December to March.* Depending on the climate conditions, the viewing period may vary from year to year.<\/dd>\n<dd>For information on sightseeing in the area, see the <a href=\"http:\/\/noboribetsu-spa.jp\/\" target=\"_blank\" rel=\"noopener noreferrer\">Noboribetsu Tourism Association website.<\/a><\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_7\">FAQs wheelchairs<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are wheelchairs available for rental?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are several wheelchairs available at the front desk. They can be used free of charge. Feel free to request one.<br \/>\nThere are also dedicated wheelchairs available in The Grand Bath changing rooms so that guests using wheelchairs can bathe without concern.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_8\">FAQs gift vouchers<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Do you sell gift and day trip vouchers?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>We sell convenient 1,000 yen and 5,000 yen gift vouchers that can be used for room reservations, in-hotel use, and day trip baths. We also sell 2,250 yen vouchers for day trip baths. There is no time limit on the voucher&#8217;s use.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>You can buy them at the front desk or our <a href=\"https:\/\/www.shop.takimotokan.co.jp\/\" target=\"_blank\" rel=\"noopener\">online shop<\/a>.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[vc_column_text el_class=&#8221;center-text&#8221;]<\/p>\n<hr class=\"access-split\" \/>\n<h6>FAQs services<\/h6>\n<h5 id=\"tab4_9\">Other FAQs<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there any bars?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are bars at Main building B1. There are also available Karaoke room.<a href=\"https:\/\/takimotokan.co.jp\/en\/facility\/\" target=\"_blank\" rel=\"noopener\">Click here for details.<\/a><\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I request a guide?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>You can request a guide when making your reservation. Guides are typically available for parties of 2 or more. 120 min per guide, 13,200 yen (tax inclusive). 30 minute extensions for 3,300 yen per guide (tax inclusive).<span class=\"Apple-converted-space\">\u00a0<\/span><\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a Special Set available for celebrations (60th birthdays, etc.)<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are several special sets available.<span class=\"Apple-converted-space\">\u00a0<\/span><br \/>\nIn addition to a 60th birthday celebration set (chanchanko (kimono jacket), zabuton (seat cushion), etc.), there are special zabutons available for free for 88th and 90th birthday celebrations.<span class=\"Apple-converted-space\">\u00a0<\/span><br \/>\nIf you are staying at the hotel for a celebration, please feel free to make a request when making your reservation.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can you arrange celebration cakes and bouquets?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>We can take orders for special cakes and bouquets 4 days ahead of the delivery date.<br \/>\nPlease click <a href=\"https:\/\/takimotokan.co.jp\/en\/option\/\" target=\"_blank\" rel=\"noopener\">here<\/a> for details.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a laundry room or cleaning service available?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There is no laundry room or cleaning service.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there multi-purpose toilets?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are three multi-purpose toilets: in the front lobby (next to Ookanabo), Kaiseki restaurant Yunosato ,\u00a0and on the 4th floor of the Kasui Banquet Hall building.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Are there accommodation vouchers for sale as a present?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>We will prepare vouchers as requested.<span class=\"Apple-converted-space\">\u00a0<\/span><br \/>\nThe price will varies depending on the number of guests, the plan, and the period of use. Please feel free to ask for details.<br \/>\nInquiry: <a href=\"mailto:reservations@takimotoinn.co.jp\" target=\"_blank\" rel=\"noopener\">reservations@takimotoinn.co.jp<\/a><\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is it possible to take photos or videos inside the facility?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Please check the &#8220;<a href=\"\/en\/contact\/\" target=\"_blank\" rel=\"noopener smooth_scroll\">Contact Us<\/a>&#8221; page for the rules regarding photography. If you wish to film in the large public bath, please send us a media coverage application by email. *Applications are accepted only in Japanese.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Is there a free ice machine inside the facility?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>There are no free ice machines available. Rock ice is sold at the souvenir shop &#8220;Yuno-machi.&#8221;<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Can I use the public bath at your group hotel, adex inn?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Guests staying at Takimotokan are welcome to use the public bath at our group hotel, adex inn, during their stay.<br \/>\nPlease note that a special key card is required for access. If you wish to use the facility, kindly inquire at the adex inn front desk.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div><div class=\"single_tab_div\" rel-title=\"FAQs lost articles\" rel-icon=\"\">[vc_column_text css=&#8221;.vc_custom_1540194245877{margin-top: 50px !important;margin-bottom: 70px !important;}&#8221;]<\/p>\n<ul class=\"sub-menu1\">\n<li><a href=\"https:\/\/takimotokan.co.jp\/en\/faq\/#tab5_1\" rel=\"smooth_scroll\">About lost items<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1536550297813{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1536551611400{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text el_class=&#8221;center-text&#8221; css=&#8221;.vc_custom_1544431157591{margin-bottom: 50px !important;}&#8221;]<\/p>\n<h6>FAQs lost items<\/h6>\n<h5 id=\"tab5_1\">About lost items<\/h5>\n<p>[\/vc_column_text]<div class=\"acc_holder faq-item rounded  \"><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">Where do I call about lost items?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>TEL\uff1a0143-84-2037\uff088:30\u301c12:00\uff0f13:00\u301c17:30\uff09<br \/>\nMAIL\uff1asoumu@takimotokan.co.jp<br \/>\nOn the email form, write your name, contact information, date of accommodation (date of check-in), room number, and details about your lost items.<br \/>\nIf you do not recall your room number, write the name of the person or organization who made the reservation.<br \/>\nInquiries in English can only be made by email.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">How can I retrieve my lost item once it has been found?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>If you are staying nearby:<br \/>\nWe will give it to you directly at the front desk on a later date.<br \/>\nIf you are in Japan:<br \/>\nWe will send it to you by Japan Post Yu-Pack C.O.D.<br \/>\nIf you are in another country:<br \/>\nYour item cannot be sent to you C.O.D. Therefore, we ask that you transfer the cost for shipping to us (by registered mail) before we send it. However, wallets, valuables (precious metals and some cosmetics), dangerous items, and other such items cannot be shipped. We ask for your understanding.<\/dd>\n<\/dl>\n<p><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">How long will you hold my lost items?<\/span><\/h4><div class=\"accordion_content\"><\/p>\n<dl class=\"common_dl_list\">\n<dt>A.<\/dt>\n<dd>Lost items are usually held for a maximum of\u00a03 months.<br \/>\nHowever, food, including souvenirs, may be disposed of as we see fit for safety purposes. We ask for your understanding.<\/dd>\n<\/dl>\n<p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div><\/div>\r\n\t\t\t\t<\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1535005437116{margin-bottom: 0px !important;padding-top: 50px !important;background-color: #e7e3d6 !important;}&#8221;][vc_column][vc_column_text]<aside id=\"custom_html-5\" class=\"widget_text widget_custom_html amr_widget \"><div class=\"textwidget custom-html-widget\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"\/wp-content\/uploads\/2019\/12\/footer-logo.png\" width=\"201\" height=\"168\" \/>\r\n<div class=\"footer-contact\">\r\n\t<ul>\r\n\t\t<li>\r\n\t\t\t<p class=\"big-text\">Takimotokan<\/p>\r\n\t\t\t<p class=\"regular\">Noboribetsu onsen 55, Noboribetsu, Hokkaido<\/p>\r\n\t\t<\/li>\r\n\t\t<li>\r\n\t\t\t<p class=\"regular\">Contact\/Inquiries (Domestic)<\/p>\r\n\t\t\t<p class=\"extra-big\">0120-940-489<\/p>\r\n\t\t\t<p class=\"regular\">10:00\uff5e17:30<\/p>\r\n\t\t<\/li>\r\n\t\t<li>\r\n\t\t\t<p class=\"regular\">Telephone<\/p>\r\n\t\t\t<p class=\"extra-big\">+81-143-84-2111<\/p>\r\n<p class=\"regular\"><\/p>\r\n\t\t<\/li>\r\n\t<\/ul>\r\n\t<ul class=\"footer_sns_nav\">\r\n \t<li><a href=\"https:\/\/twitter.com\/DaiichiTakimoto\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/takimotokan.co.jp\/images\/common\/icon_twitter.svg\" alt=\"\u7b2c\u4e00\u6edd\u672c\u9928 \u516c\u5f0fTwitter\"><\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.facebook.com\/Takimotokan.Hokkaido\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/takimotokan.co.jp\/images\/common\/icon_facebook.svg\" alt=\"\u7b2c\u4e00\u6edd\u672c\u9928 \u516c\u5f0fFacebook Page\"><\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.instagram.com\/takimotokanjp\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/takimotokan.co.jp\/images\/common\/icon_instagram.svg\" alt=\"\u7b2c\u4e00\u6edd\u672c\u9928 \u516c\u5f0fInstagram\"><\/a><\/li>\r\n \t<li><a href=\"http:\/\/shop.takimotokan.co.jp\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/takimotokan.co.jp\/images\/common\/icon_gift.svg\" alt=\"\u305f\u304d\u3082\u3068\u30ae\u30d5\u30c8\u5036\u697d\u90e8\"><span>Online shop<\/span><\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/aside>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row el_id=&#8221;faq-heading&#8221;][vc_column][vc_column_text el_class=&#8221;page-title&#8221;] Frequently Asked Questions [\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; el_id=&#8221;meal-room&#8221; css=&#8221;.vc_custom_1538775428430{margin-top: 100px !important;padding-right: 50px !important;padding-left: 50px !important;background-color: #f5f4ef !important;}&#8221; el_class=&#8221;faq-tabs&#8221;][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1535005437116{margin-bottom: 0px !important;padding-top: 50px !important;background-color: #e7e3d6 !important;}&#8221;][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/takimotokan.co.jp\/en\/wp-json\/wp\/v2\/pages\/2304"}],"collection":[{"href":"https:\/\/takimotokan.co.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/takimotokan.co.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/takimotokan.co.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/takimotokan.co.jp\/en\/wp-json\/wp\/v2\/comments?post=2304"}],"version-history":[{"count":139,"href":"https:\/\/takimotokan.co.jp\/en\/wp-json\/wp\/v2\/pages\/2304\/revisions"}],"predecessor-version":[{"id":35717,"href":"https:\/\/takimotokan.co.jp\/en\/wp-json\/wp\/v2\/pages\/2304\/revisions\/35717"}],"wp:attachment":[{"href":"https:\/\/takimotokan.co.jp\/en\/wp-json\/wp\/v2\/media?parent=2304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}