Due to power outage work in the entire building on April 8 and 9, 2025, we will not be able to respond to phone calls, faxes, or emails.
We apologize for any inconvenience and appreciate your understanding.

Inquiries by phone

  • Inquiries made on the day of your stay

    TEL 0143-84-2123

    （7:00～22:00）

  • Inquiries regarding reservations

    TEL 0120-940-489

    （10:00～17:30）

  • Inquiries regarding lost articles

    TEL 0143-84-2037

    （10:00～16:30）

Contact by e-mail

It may take some time for us to reply. We ask for your understanding.
For inquiries made on the day of your stay, we cannot reply through the inquiry form. Please call the number above.

    Type of inquiry*required

                    *We don't offer any pick-up services. For details, please check Access page.

    Your name*required

    Check-in date


    How we should contact you

    By phoneBy email

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    Phone number

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